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Delivery

Delivery & Dispatch

  • No minimum order, Single Item delivery cost or unlimited item delivery cost is available.
  • All of your orders are sent out as a tracked delivery, you will receive tracking information on your dispatch email (please check your junk/spam folder for this email)
  • You can choose your service to suit your needs. We use Yodel or DPD, and you have the option to choose which courier you would like to go with. 
  • We will always aim to dispatch/deliver your items within the time frame given, but delays may happen due to a high volume of orders, bank holidays and other national holidays.
  • Total time from order to delivery can be up to 10 Working days for UK Mainland depending on our order volume, peak times and courier delays. 
  • If you have not received your items within 25 Working Days, your parcel may be lost. Please contact us straight away, once 30 days have passed we cannot accept a claim for a non-delivery on your order. Contact us on: info@only5pounds.com

Scottish Highlands & Off Shore Delivery 

  • Please note that Scottish Highlands and Off Shore postcode areas have been determined by our Couriers and the cost of delivery is more due to us reflecting our courier costs. We are always actively looking for cheaper alternative shipping and will always reflect any price changes within our delivery fees.
  • Due to courier restrictions, we can only send items smaller than 120cm in length to Northern Ireland & Isle of Mann. If you would like to discuss your order further. Please contact us.
  • Total time from order to delivery can be up to 14 Working days for Scottish Highlands & Off Shore delivery depending on our order volume, peak times and courier delays.
  • If you have not received your items within 25 Working Days, your parcel may be lost. Please contact us straight away, once 30 days have passed we cannot accept a claim for a non-delivery on your order.  Contact us on: info@only5pounds.com