Skip to content
FREE DELIVERY ON ORDERS OVER £50! (standard UK mainland delivery)
FREE DELIVERY ON ORDERS OVER £50! (standard UK mainland delivery)

Customer Reviews

Based on 4 reviews
0%
(0)
0%
(0)
0%
(0)
0%
(0)
100%
(4)
R
R.
Dead as a Dodo

I bought this watch for our Grandsons 3rd birthday. He’s big on paw patrol and I made his cake with characters. When he saw his watch he was throw and wanted to wear it straight away. We tried turning it on not working, left money for them to replace battery that didn’t work either. Was just about to buy another as a replacement but saw the reviews and realised it’s a fault with the item.
Always been happy with purchase from here but this was such a big disappointment

Good morning,
We are sorry to hear that you have been experiencing difficulty with your order.
Please could you kindly send us an email at info@only5pounds.com so that our customer service team can take a look into this and take action accordingly.
Kind regards,
Customer Service Team

R
R.S.
Didn't work even with new battery

Brought as a gift for daughter. But when gave to her it didn't work. Thought probably battery related very fiddly to do but even then didn't work. In end this went in the bin and brought replacement watch as a gift elsewhere. Had considered buying more as birthday gifts, glad I didn't.

Good morning,
We are sorry to hear that you have been experiencing difficulty with your order.
Please could you kindly send us an email at info@only5pounds.com so that our customer service team can take a look into this and take action accordingly.
Kind regards,
Customer Service Team

E
E.L.
Does not work

My three year old grandson cried as this does not work

Good Morning
Please accept our sincere apologies that this item was not up to standard.
If you would like us to investigate and resolve the issue with the item for you, please could you kindly get in touch with us by sending us a direct email to info@only5pounds.com or calling us on 020 3983 6209.
Apologies for any upset or inconvenience caused.
Kind Regards
Customer Service Team

N
N.
Battery included not working, got a £5 replacement battery at the shop but still not working!

I guess there's something wrong with the watch. Would like a refund!!

Good Morning
Please accept our sincere apologies that this item was not up to standard.
If you would like us to investigate and resolve the issue with the item for you, please could you kindly get in touch with us by sending us a direct email to info@only5pounds.com or calling us on 020 3983 6209.
Apologies for any upset or inconvenience caused.
Kind Regards
Customer Service Team