We will always try our best to dispatch your order within 24 hours. You will receive a dispatch email with tracking details. Our items are sent with the Royal Mail & Trusted couriers. Standard delivery is 2-5 days from the day of dispatch.
We charge £2.99 standard delivery (2-5 Days) per order of 1 item and £5 per every 20 items. If you are ordering more a charge of £5 will be added per every 10 items. You can also pick up your items from three convenient locations. You can claim FREE standard delivery (2-5 days) when placing orders over £50 with code FREEDEL50.
Your order will be sent out with one of our trusted couriers, we want to make sure you get your items so every delivery will need to be signed for. Once you have purchased your items, you will receive an email with tracking details.
We do make every effort through description and images to correctly represent the items on sale at only5pounds.com. However, if you receive your item and decide that you would like to return it you must contact firstname.lastname@example.org to arrange the return. Items returned without an authorisation will result in delayed processing.
Items need to be unopened and in original packaging, the return postage cost will need to be fulfilled by you.
For hygiene purposes, we can only accept returns of makeup, underwear or lingerie if the item is faulty or the wrong item has been sent.